Before a dental practice hands patient calls to an AI system, two questions have to be answered: is it genuinely HIPAA-compliant, and does it actually perform? This post covers both — what compliance requires, what real costs look like, and what separates a trustworthy system from a risky one. Read more
More than nine in ten health systems have deployed third-party AI tools. Fewer than half can validate them before they reach patient care. That gap between deployment pace and oversight capacity is exactly where risk compounds — quietly, at scale. Read more
Banco BS2 didn't rush to deploy AI agents across its business. It built the infrastructure, governance, and operational discipline first. That sequencing might feel slow — but it's the reason enterprise AI scales without breaking. Here's what that approach signals for autonomous agent deployments everywhere. Read more
Applied Systems has deployed an agentic AI channel that reads broker emails and converts them into carrier-ready quotes — no human triage required. Here's what that architecture reveals about where autonomous document workflows are heading across regulated industries. Read more
For years, 'too many alerts' was the central complaint about transaction monitoring. Now AI is generating even more — and compliance teams are starting to see that as a feature, not a failure. Here's what's actually changing in AML detection. Read more
Healthcare is spending boldly on AI — but who actually runs it? A deepening talent gap in digital health infrastructure may be the sector’s quietest crisis. Read more
Aligned Marketplace raises $20M to connect patients with advanced primary care. What this signals for AI-enabled healthcare coordination and automation.
Healthcare enterprises are saying yes to AI — but only when it solves specific workflow needs. Here’s what that means for agentic AI adoption.
One of the most persistent and costly problems in healthcare administration is not the claim that gets denied — it is the claim that should never have been submitted in the first place. Cotiviti’s newly launched AI coordination of benefits solution targets exactly that gap, using enrollment data to surface and resolve coverage conflicts before … Read more
When one of the largest health insurers in the United States begins publicly articulating its agentic AI strategy, the broader healthcare industry takes note. CVS Health Aetna’s chief digital and technology officer recently appeared on the MedCity Pivot Podcast to walk through how the organization is operationalizing AI — and, critically, where it has drawn … Read more