AI Resolves Coverage Gaps Before Claims Are Filed

Hospital administrator desk with laptop dashboard and insurance forms illustrating AI coordination of benefits workflow

One of the most persistent and costly problems in healthcare administration is not the claim that gets denied — it is the claim that should never have been submitted in the first place. Cotiviti’s newly launched AI coordination of benefits solution targets exactly that gap, using enrollment data to surface and resolve coverage conflicts before … Read more

How Aetna Is Deploying Agentic AI in Insurance

healthcare admin

When one of the largest health insurers in the United States begins publicly articulating its agentic AI strategy, the broader healthcare industry takes note. CVS Health Aetna’s chief digital and technology officer recently appeared on the MedCity Pivot Podcast to walk through how the organization is operationalizing AI — and, critically, where it has drawn … Read more

AI Voice Agent for Cardiology Clinic Booking

A Cardiology Clinic that never misses a booking call

Case Study · Healthcare AI A Cardiologist’s Clinic Stopped Answering Booking Calls. Here’s What Took Over. Dr. Priya Palimkar sees patients across three locations in Pune. Her patients are anxious, her staff is stretched — and appointment calls don’t follow business hours. We changed that. Plus Bytes · AI Automation Published: June 22, 2026 5 … Read more